Relevance verified: 2026-05-11
What This Policy Covers
When you visit Shazam Casino at shazamcasino-canada.com, small data files called cookies are placed on your device. This Cookie Policy explains what those files are, why we use them, and how you can manage your preferences. It applies to all visitors and registered players accessing our platform from Canada, including those in British Columbia, Alberta, Quebec, and all other provinces and territories.
This policy is intended to be read alongside our Privacy Policy and Terms & Conditions, which together describe how Shazam Casino handles your personal information.
What Cookies Are
A cookie is a small text file that a website saves to your browser or device when you visit. Cookies are not programs and cannot run code on your device. They are simply a way for a website to remember information about your visit, such as your language preference, session status, or the contents of a shopping cart equivalent (in our case, your active game session or bonus tracking).
Cookies can be either “session cookies,” which expire the moment you close your browser, or “persistent cookies,” which remain on your device for a set period of time after your visit ends. Both types are used on shazamcasino-canada.com.
Our Legal Basis for Using Cookies
Shazam Casino operates in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), as well as applicable provincial privacy legislation, including the Personal Information Protection Act (PIPA) in British Columbia and Alberta, and Law 25 in Quebec.
Under these frameworks, we are required to be transparent about the data we collect, the purpose of collection, and to obtain your meaningful consent where required. Certain cookies that are strictly necessary for the operation of our website do not require your prior consent, as they are essential to deliver the service you have requested. All other categories of cookies are only activated after you have been informed and have provided consent through our cookie consent tool, displayed when you first land on our site.
Canadian online gambling platforms are also subject to applicable guidance from provincial gaming authorities. Our use of data collected through cookies is consistent with responsible gambling obligations, which are described in detail on our Responsible Gambling page.
Categories of Cookies We Use
Strictly Necessary Cookies
These cookies are required for shazamcasino-canada.com to function properly. Without them, core features such as logging into your account, loading your game session, processing a deposit, or accessing account security settings would not work. Because they are essential to the service, they are placed on your device without requiring prior consent.
Examples of what these cookies do:
- Maintain your login session so you do not get signed out mid-game
- Remember your jurisdiction for regulatory compliance purposes
- Support fraud prevention and account security checks
- Enable encrypted connections during transactions
- Store your preferred language and currency display
Performance and Analytics Cookies
These cookies gather anonymised or aggregated data about how visitors use our website. No personally identifiable information is collected at this stage. The data helps us understand which pages load slowly, which game categories attract the most interest, and where users tend to drop off before completing a registration or deposit. We use this information to improve the quality and reliability of our platform.
These cookies are only set with your consent.
Functional Cookies
Functional cookies allow shazamcasino-canada.com to remember choices you have made and provide a more personalised experience during your visit. They might remember your preferred deposit method, your display settings in a game lobby, or whether you have already dismissed a particular promotional banner.
These cookies do not track your activity across other websites. They are only set with your consent.
Marketing and Targeting Cookies
Marketing cookies are used to deliver promotional content that is relevant to your interests. They record your visit to shazamcasino-canada.com and may share this information with advertising partners so that our offers can appear across other platforms you use. These cookies can also measure the effectiveness of our campaigns and help us avoid showing you the same advertisement repeatedly.
We only deploy marketing cookies with your explicit consent, and they are never used in connection with responsible gambling self-exclusion data or any information that suggests a player may be at risk.
Third-Party Cookies
Some cookies on shazamcasino-canada.com are placed by third-party services that operate under their own privacy terms. We work with trusted providers to support analytics, live chat functionality, payment processing verification, and game delivery from providers such as Evolution, Play’n Go, Pragmatic Play, PG Soft, Spribe, and others active in our game lobby.
While we take care to partner only with reputable companies, we do not have direct control over the cookies those third parties set. We encourage you to review the privacy policies of any third-party service you interact with.
Cookies and Responsible Gambling
Shazam Casino takes its responsible gambling obligations seriously. Certain cookies play a functional role in delivering our player protection tools. For example, if you have set deposit limits, time reminders, or a self-exclusion period through your account settings, session cookies help enforce those restrictions consistently during your visit.
We do not use data collected through cookies to encourage at-risk players to gamble more, to override responsible gambling preferences, or to target players who have self-excluded through any provincial self-exclusion programme, including those administered by provincial gaming authorities across Canada.
If you have concerns about your gambling habits, please visit our Responsible Gambling page or contact the following organisations:
- ConnexOntario: 1-866-531-2600 (Ontario)
- Gambling Support BC: 1-888-795-6111 (British Columbia)
- Jeu: aide et référence: 1-800-461-0140 (Quebec)
- Problem Gambling Help Line: 1-800-665-0565 (Alberta)
- Problem Gambling Institute of Ontario: pgio.ca
How Long Cookies Stay on Your Device
The lifespan of a cookie depends on its category and purpose.
Session cookies are temporary and are deleted automatically when you close your browser tab or window.
Persistent cookies stay on your device for longer periods. Strictly necessary persistent cookies typically expire within 24 hours to 30 days. Functional and performance cookies generally expire within 6 to 12 months. Marketing cookies may persist for up to 13 months, after which fresh consent is requested.
You can delete all cookies at any time using your browser settings, regardless of their scheduled expiry.
Managing Your Cookie Preferences
Through Our Cookie Consent Tool
When you first visit shazamcasino-canada.com, a consent banner will give you the option to accept all cookies, reject all non-essential cookies, or customise your preferences by category. You can revisit and update these choices at any time by clicking the “Cookie Settings” link in the footer of our website.
Through Your Browser
All major browsers allow you to view, block, or delete cookies through their settings menus. Below are links to guidance pages for common browsers:
- Google Chrome: support.google.com/chrome/answer/95647
- Mozilla Firefox: support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
- Safari: support.apple.com/en-ca/guide/safari/sfri11471/mac
- Microsoft Edge: support.microsoft.com/en-ca/microsoft-edge/delete-cookies-in-microsoft-edge
Please note that blocking or deleting strictly necessary cookies will affect the functionality of shazamcasino-canada.com and may prevent you from logging in, playing games, or completing transactions.
Do Not Track
Some browsers offer a “Do Not Track” signal. At present, there is no universally agreed standard for how websites should respond to this signal, and shazamcasino-canada.com does not alter its cookie behaviour based on it. We rely instead on the consent preferences you communicate directly through our consent tool.
Cookies and Your Account Registration
If you create an account with Shazam Casino, additional cookies are used to manage your authenticated session, remember your in-account preferences, and support age verification checks. These are strictly necessary for the secure operation of your account and cannot be disabled while you are signed in.
Age verification is a legal requirement for all licensed online gambling operators serving Canadians. Cookies that support this process are not used for marketing or profiling purposes.
Changes to This Cookie Policy
We review this policy on a periodic basis and may revise it when we introduce new features, change third-party partners, or when applicable law changes. When we make material updates, we will notify you through a notice on our website or through your registered account email. Continuing to use shazamcasino-canada.com after a policy update constitutes your acknowledgement of the revised terms.
Contact Us
If you have questions about our use of cookies, wish to withdraw previously given consent, or want to understand how your data is handled more broadly, you can reach the Shazam Casino team through any of the following:
Email: [email protected] Phone: +1 (416) 555-7812 Post: Shazam Casino, 250 Front St W, Suite 1200, Toronto, ON M5V 3G5
You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca if you believe your privacy rights under PIPEDA have been violated, or with the relevant provincial privacy commissioner in your province.